Launch trustworthy AI voice agents in weeks
Automated voice agent testing, call analytics, trust and safety reports and more.
Test your AI voice agent against 1000s of simulated users in minutes.
All-in-one experimentation platform for AI voice agents
AI voice agents are hard to get right. A small change in prompts, function call definitions or model providers can cause large changes in voice agent call quality.
We're the only end-to-end platform that supports you from development to production.
Automated Voice Agent Testing
Teams currently spend hours testing their voice agents by hand. Use our voice characters (see demo) to create 1000s of concurrent phone calls to your voice agents and find bugs.
Automated voice agent testing is 1000x more efficient than testing your voice agents by hand.
Featured in our YC launch here.
Prompt Management
For B2B teams, each of your customers requires a slightly different prompt.
You can store, manage, version and keep your prompts synced with voice infra
providers from Hamming.
Featured in our YC launch here.
Prompt Optimizer & Playground
Writing prompts by hand is slow and tedius. Use our prompt optimizer (free to try) to automatically generate optimized prompts for your LLM.
Use our prompt playground to test LLM outputs on a dataset of inputs. Our LLM judges the quality of generated outputs. Save 80% of manual prompt engineering effort.
Featured in our YC launch here.
Call Analytics
Go beyond passive monitoring. We actively track and score how users are using your AI app in production and flag cases using LLM judges that need your attention.
Easily convert calls and traces into test cases and add them to your golden dataset.
Featured in our YC launch here.
Automated voice agent testing and call analytics
We're experts in supporting companies tackling high-stakes domains where making mistakes leads to high churn or regulatory consequences.
Our customers use Hamming to automatically test and improve both inbound and outbound AI voice agents.
AI Appointment Scheduling
AI Appointment Scheduling
Build reliable AI intake agents that handle scheduling, cancellations, and rescheduling with confidence.
Hamming simulates thousands of booking scenarios to test your agent's ability to:
- Handle complex calendar conflicts
- Process cancellations and reschedules
- Verify appointment details accurately
- Manage multiple time zones
AI Drive-through
Deploy reliable AI voice drive-through agents that handle complex orders with precision.
Hamming stress-tests your agent across scenarios including:
- Dietary restrictions and allergies
- Complex modifications and substitutions
- Background noise and accent variations
- High-volume rush hour conditions
AI Customer Support
Launch 24/7 AI voice support agents that consistently deliver high-quality customer service.
Hamming validates your agent's ability to:
- Maintain compliance standards
- Escalate appropriately to human agents
- Handle emotional conversations
- Resolve common customer issues
AI Phone Followups
Ensure your AI follow-up agents deliver critical healthcare information accurately and empathetically.
Hamming tests your agent's proficiency in:
- Appointment confirmation workflows
- Prescription reminders and instructions
- HIPAA-compliant communication
- Emergency escalation protocols
AI Personal Assistant
Develop versatile AI personal assistants that manage daily tasks efficiently and reliably.
Hamming ensures your assistant can:
- Rebook flights and manage travel itineraries
- Schedule and organize appointments
- Handle diverse task requests seamlessly
- Adapt to varying user preferences and workflows
AI Coaching and Tutoring
Create AI personal coaching agents that effectively teach and guide students towards their goals.
Hamming evaluates your coaching agents by:
- Simulating diverse learning scenarios
- Assessing the clarity and accuracy of explanations
- Measuring engagement and responsiveness
- Ensuring adaptability to individual learning styles
In any language
Our AI voice agents can call your agents in any language, including English, French, German, Urdr, Spanish, Italian, and more.
US English
DE German
FR French
UR Urdu
IT Italian
ES Spanish
Voice Scenarios
Create diverse voice scenarios with different accents, background noise levels, and user behaviors to test your AI voice agents thoroughly.
Voice Experiment Tracking
Track hypotheses and results for each voice agent experiment. Measure improvements in accuracy, latency, and call completion.
Score Override
Override AI conversation scores to align with your quality standards. Each override helps train the AI judge to better evaluate voice interactions.
Call Analytics
Search and analyze voice conversations to understand why your AI agent responded in a particular way. Identify patterns in successful and failed interactions.
Sampling
Run multiple tests of the same scenario to understand performance variations. Identify and fix flaky interactions before they reach users.
Team Collaboration
Share voice datasets, test results, and conversation traces with your team. Collaborate to improve voice agent performance across all scenarios.
Use any LLM, agent and voice infra providers
We provide platform-agnostic hooks to simulate conversations, evaluate and log your traces.
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