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Incident response
Operations

Incident response for AI contact centers

Operations
RTCLeague TeamRTCLeague Team
••4 min read

Runbooks, on-call posture, and rapid rollback for conversational AI systems.

Key Highlights

  • Why Operations matters for modern, real-time apps
  • Practical guidance teams can apply this week
  • How RTCLeague approaches reliability and latency

Getting Started

  1. Plan -> iterate with observability and user feedback.
  2. Build -> iterate with observability and user feedback.
  3. Measure -> iterate with observability and user feedback.
#Runbooks#On-call#SLOs

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