TelEcho – AI Conversational Platform

AI system uses voice and intelligent interactions to help businesses handle customer support, sales, and automation tasks efficiently. It operates in real time, allowing instant communication and quick responses.

Always Available,Always Efficient

Unlike traditional systems that struggle to maintain 70% service levels, TelEcho's real-time AI and adaptive scaling deliver 97%+ uptime and responsiveness, ensuring customers never wait in line.

Shorter Calls,Smarter Service

With intelligent automation and instant data access, TelEcho reduces Average Handling Time to achieve 95%+ efficiency, helping support teams manage more interactions with greater precision.

Reduce Call Drop-OffsDramatically

By offering 0-latency voice response and intelligent queueing, TelEcho cuts abandoned call rates from 30-40% down to less than 3%, keeping customers connected when it matters most.

Engineered forExtreme Scale

From 30 to 5,000 calls per second, TelEcho's WebRTC-powered infrastructure scales effortlessly — ensuring performance stability for global enterprises, even during peak demand.

Resolve More on theFirst Call

TelEcho's contextual AI ensures that customer queries are addressed accurately on the very first interaction — increasing First Call Resolution from an industry average of 68% to over 90%, and eliminating the frustration of repeated follow-ups.

AI Voice Platform for
Enterprise Teams

Automate and scale real-time customer conversations with Telecho – your unified solution for intelligent, human-like voice interactions

Telephony via SIP Trucking

Seamlessly connect to leading providers such as RingCentral and NICE via Elastic SIP — enabling fast, flexible, and carrier-agnostic deployments.

Custom Actions

Voice Agents automate tasks like SMS sending, order tracking, and ticket creation — helping your team stay focused on priorities.

Custom Workflows

Design end-to-end call flows with smart actions such as booking, transferring, and escalating — all tailored to your logic and workflow.

Ready made AI Agents Templates

Choose from prebuilt agents for sales, support, and scheduling. launch fast and start seeing results right away.

Multilingual Agents

Deploy voice agents in 30+ languages. Manage global conversations without duplicating flows or content.

Access an elite Conversational AI Stack for customer engagement.

Get access to AI models designed, trained, and built specifically for customer service use cases and deliver unbeatable conversational experiences to every customer.

Listen

Access industry-leading speech recognition models, purpose built for customer service. Take control of speech recognition with granular controls to optimize performance at every stage of the conversation.

Reason

Ensure accurate, consistent and reliable performance with a custom LLM adaptor for your brand. Trust your AI agent to say the right thing, take the right action and use the right tools, every time.

Speak

Engage callers with a unique brand voice that feels like talking to a real person. Stay in control of what your AI agent can and can't say and consistently deliver your best brand experience.

Plug into your existing Tech Stack

Seamlessly integrate into your contact center software, CRM tools, data platforms, and other backend systems.

AWS

Salesforce

Twilio

HubSpot

Vonage

Slack

Gmail

Tailored Demo

Managing Thousands of Calls Daily?

Book a personalized demo and see how Telecho's Voice AI transforms your support operations with automation, scalability, and round-the-clock performance.