Legal · Terms
Terms of Service
These Terms of Service (“Terms”) govern access to and use of services operated by RTC LEAGUE, Inc.(“RTC LEAGUE,” “we,” “us”), including the TelEcho conversational AI platform and the HintMint AI meeting intelligence platform. By creating an account or otherwise accessing a Service, you (“Customer” or “you”) agree to these Terms. If you are entering into these Terms on behalf of an organization, you represent you have authority to bind that organization.
1. Accounts and Eligibility
- You must be at least 18 years old and have the authority to enter contracts to use the Services.
- You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
- Enterprise Customers accessing the Services under a signed Order Form or Master Services Agreement (MSA) are governed by that agreement to the extent of any conflict with these Terms.
2. The Services and Products
RTC LEAGUE provides the following services to its users:
- WebRTC Services
- Livekit
- Streaming Applications
- Hologram Services
- AI Cybersecurity
- CRM Integration
- AI Voice Platform
- Multilingual AI
- Agentic AI Development
- SIP Trunking and Telephony
- LLM Development
- Cloud Infrastructure and DevOps
- Robotics & IoT
RTC LEAGUE operates two product platforms:
- TelEcho, covering AI voice, chat, WhatsApp, and WeChat agent services
- HintMint, covering AI meeting intelligence services
3. Subscription Plans and Billing
| Plan | Applies To | Billing Basis |
|---|---|---|
| Free | HintMint | 3 meetings/month, 50 responses/month, no charge |
| Pro | HintMint | $29.99/month, billed monthly or annually, unlimited meetings and responses |
| Build | TelEcho | Free evaluation tier; 1 agent deployment, limited team access |
| Pay-as-you-go | TelEcho | Metered usage across telephony, LLM, STT, TTS, and platform base fee, billed monthly in arrears per the published pricing calculator |
| Enterprise | TelEcho & HintMint | Custom pricing per Order Form; may include seats, on-premise deployment, SSO/SCIM, and dedicated support |
Fees are billed in U.S. Dollars unless otherwise stated. Subscriptions renew automatically unless canceled prior to the renewal date through account settings or, for Enterprise Customers, per the applicable Order Form.
4. Acceptable Use
Customer agrees not to use the Services to: violate any law (including consent, recording, telemarketing, or data protection laws); harass, defraud, impersonate, or deceive any person; generate content that is defamatory, discriminatory, or infringing; attempt to reverse-engineer or extract the underlying models of the Services; or use the Services to build a directly competing product. Full detail is provided in our Acceptable Use Policy, which is incorporated by reference.
5. AI-Generated Content Disclaimer
The Services use artificial intelligence, including large language models and speech models, to generate voice responses, transcripts, summaries, and suggested replies. AI-generated content may contain inaccuracies. The customer is responsible for reviewing and validating AI-generated outputs before relying on them for business, medical, legal, financial, or other consequential decisions.
6. Intellectual Property
RTC LEAGUE retains all right, title, and interest in the Services, associated software, and underlying technology. Customer retains ownership of Customer Data (including call/meeting recordings and transcripts it submits), subject to the limited processing license needed to operate the Services as described in the Privacy Policy and Data Processing Agreement.
7. Third-Party Integrations
The Services may integrate with third-party platforms Customer chooses to connect (e.g., Salesforce, HubSpot, Google Calendar, Zoom, Microsoft Teams, EHR systems). Customer's use of such third-party platforms is governed by their respective terms, and RTC LEAGUE is not responsible for the availability or conduct of third-party platforms.
8. Termination
Customers may cancel a self-serve subscription at any time through account settings, effective at the end of the then-current billing period. RTC LEAGUE may suspend or terminate access for breach of these Terms, the Acceptable Use Policy, or non-payment, following notice where reasonably practicable.
9. Disclaimers and Limitation of Liability
THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND EXCEPT AS EXPRESSLY STATED IN A SIGNED ORDER FORM OR MSA. TO THE MAXIMUM EXTENT PERMITTED BY LAW, RTC LEAGUE'S AGGREGATE LIABILITY ARISING FROM THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID BY CUSTOMER TO RTC LEAGUE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
10. Changes to these Terms
RTC LEAGUE may update these Terms from time to time. Material changes will be notified via email or in-product notice at least fifteen (15) days before taking effect for existing Customers, except where a change is required by law or addresses a security issue.
11. Governing Law and Contact
RTC LEAGUE, Inc. is headquartered at 8 Green Suite B, Dover, Delaware, 19901, USA. For questions, contact info@rtcleague.com.
